<br /> Terms & Conditions | Refurbished Laptops – UAE Digital Commerce Law<br />

Terms & Conditions

📅 Last Updated: — Governed
by UAE Laws & Digital Commerce Law

1. Introduction

Welcome to

(“Company,” “we,” “us,” or “our”), operator of the online store
(the “Site”).
These Terms and Conditions (“Terms”) govern your access to and use
of our Site and the purchase of products from us. The Site provides
a platform for the promotion and sale of new, used, and refurbished
laptops and related accessories (“Products”) to consumers and
businesses (the “Services”).

These terms form a legally binding contract between you (“User,”
“you,” or “your”) and the Company. The Company is duly registered in
the Emirate of Dubai, United Arab Emirates. By accessing or using
this Site, you agree to comply with and be bound by these Terms. If
you do not agree to any part of these Terms, you must not use our
Site or Services. These Terms shall be governed by and construed in
accordance with the laws applicable in the United Arab Emirates.

2. Definitions

Term	Meaning
Consumer	As defined under Federal Law No. (15) of 2020 on Consumer Protection – any natural or legal person who obtains goods or services for personal or another’s use.
Refurbished	A product that has been previously used, returned, or has cosmetic imperfections, and has undergone professional testing, repair, and restoration to full working condition. May include minor cosmetic blemishes that do not affect functionality.
Used / Pre-owned	A product in its original manufactured state that has had a previous owner, showing normal wear consistent with its age but verified to be in good working order.
Digital Commerce Law	Federal Decree-Law No. 14/2023 on Trading by Modern Technological Means and amendments.
Force Majeure Event	Circumstances beyond reasonable control as detailed in these Terms.

3. Eligibility

To enter into a legally binding contract with us, you must be at
least eighteen (18) years of age, consistent with the age of
majority under the UAE Civil Transactions Law. By using this Site,
you represent and warrant that you meet this age requirement. If you
are under 18, you may only use the Site with the involvement and
consent of a parent or legal guardian. You further warrant that all
information you provide to us is true, accurate, and complete.

4. Account Registration & Security

You may be required to create an account to access certain features
of the Site. You are responsible for maintaining the confidentiality
of your account credentials and for all activities under your
account. You agree to: (a) provide accurate information; (b)
maintain and promptly update your account; (c) maintain password
security; and (d) notify us immediately of any unauthorized use. We
reserve the right to suspend or terminate your account if any
information is inaccurate, false, or outdated.

5. Product Information & Descriptions

5.1 Accuracy of Listings

We specialize in new, open-box, pre-owned, and refurbished laptops.
All product specifications, images, and descriptions are handled
with care. In accordance with good faith obligations under UAE Civil
Transactions Law, each listing clearly states the product’s
condition (e.g., “New,” “Refurbished – Grade A,” “Used – Good”), key
specifications, and known cosmetic imperfections.

5.2 Condition Grading

📊 Standardized Grading System: Grade A (minimal to
no visible imperfections), Grade B (light signs of use), Grade C
(noticeable scratches/dents but fully functional). Detailed criteria
are available on our dedicated product condition page. By
purchasing, you acknowledge you have read and understood the graded
condition.

5.3 Compliance

All wireless devices (Wi-Fi/Bluetooth) sold in the UAE comply with
TDRA technical standards. We ensure necessary ECAS or Emirates
Quality Mark (EQM) certifications as required by the UAE Ministry of
Industry and Advanced Technology.

6. Pricing, Payment & Invoicing

6.1 Currency and Pricing

All prices are listed in
United Arab Emirates Dirhams (AED). Prices are
subject to change without prior notice. The total price payable
includes product cost, delivery fees, and any payment processing
fees, all clearly displayed before order confirmation as required by
Digital Commerce Law.

6.2 Payment

We accept payment via methods displayed on the Site at checkout.
Payment must be made in full before order dispatch unless a separate
B2B agreement exists.

6.3 Invoicing

Upon successful purchase, you receive an electronic invoice meeting
Consumer Protection Law specifications (description, price, sale
date, warranty information).

7. Ordering Process & Acceptance

You may place an order by following Site instructions. Your order is
a legally binding offer. A contract is formed only when we send you
a written order confirmation via email. We reserve the right to
refuse or cancel orders for reasons including: product out of stock,
pricing errors, suspected fraud, or payment issues. If we cancel
after payment, a full refund will be issued.

Order Cancellation by You: Once accepted,
cancellation before dispatch may be impossible due to automated
processing. Contact us immediately; if processed, your request will
be treated under our Returns policy.

8. Shipping, Delivery & Risk

We deliver to addresses within the United Arab Emirates. Delivery
charges and estimated timelines are displayed at checkout. Delivery
dates are estimates; we are not liable for third-party courier
delays or force majeure events.
Risk of loss or damage passes to you upon delivery.
Title passes only upon receipt of full payment in cleared funds.

9. Returns, Refunds & Right of Withdrawal

⚖️ Consumer Protection Commitment: Our business
complies with UAE Consumer Protection Law. Defective products are
repaired, replaced, or refunded. Return windows and non-defective
return conditions are detailed in our separate Return Policy
(incorporated by reference). Failure to repair, replace, or refund a
verified defect may result in penalties up to AED 250,000 under UAE
law.

Approved refunds are processed using the original payment method
after inspection. Timeframe depends on your payment provider.

10. Warranty & After-Sales Service

10.1 Product Warranties

All Products (unless explicitly “as-is”) come with a minimum
warranty, the duration of which is stated on the product listing and
invoice (e.g., 6 months). The warranty covers hardware malfunctions
under normal use and excludes physical damage, software issues, or
normal wear and tear. For used/refurbished goods, suppliers must
conform to specific standards under the Executive Regulations of the
Consumer Protection Law.

10.2 Warranty Claim Process

To make a warranty claim, contact our support team. Upon
verification, we will repair, replace, or refund. If a repair
exceeds 7 business days, you may be entitled to a
loaner device free of charge. Failure to provide a warranty document
can result in significant fines for the supplier.

10.3 After-Sales Service and Spare Parts

We commit to adequate after-sales service and ensure access to
necessary spare parts for a reasonable period after purchase, as
required by law.

11. Limitation of Liability

To the fullest extent permitted by UAE law, the Company shall not be
liable for indirect, incidental, special, consequential, or punitive
damages (including loss of profits, data, or business
opportunities). Nothing limits or excludes liability for
death/personal injury caused by our negligence, fraud, or any
non-negotiable legal obligations to consumers.

12. Intellectual Property and Confidentiality

All content on this Site (logos, trademarks, text, images, graphics,
software) is the exclusive property of the Company or its licensors,
protected by UAE and international IP laws. You are granted a
limited, revocable, non-exclusive license for personal,
non-commercial use. Reproduction, distribution, or modification
without prior written consent is prohibited. Confidential
information shared in connection with these Terms shall be protected
with reasonable care.

13. Data Protection and Privacy

Your use of the Site is subject to our
Privacy Policy
(incorporated by reference), which complies with Federal Decree-Law
No. 45 of 2021 on Personal Data Protection (PDPL). By using the
Site, you consent to data collection and use as detailed in the
Privacy Policy.

14. User Responsibilities and Prohibited Activities

You agree not to use the Site to:

Violate any applicable law or regulation;
Engage in fraudulent, criminal, or unlawful activity;
Infringe intellectual property rights;
Transmit malicious code or attempt to damage the Site;
Use robots, spiders, or scrapers without our written consent.

15. Force Majeure

We are not liable for delay or failure caused by a Force Majeure
Event beyond our reasonable control, including acts of God, war,
terrorism, pandemics, strikes, governmental actions, or carrier
delays. We will use reasonable efforts to resolve or mitigate the
impact.

16. External Links

Our Site may contain links to third-party websites. We assume no
responsibility for their content, privacy policies, or practices.
Use of such links is at your own risk.

17. Updates to Terms & Conditions

We may modify these Terms. Significant changes will be notified at
least 30 days before they take effect. The “Last
Updated” date will be revised. Continued use after changes
constitutes acceptance.

18. Governing Law and Dispute Resolution

Governing Law: These Terms are governed by the laws
of the United Arab Emirates as applicable in the Emirate of Dubai,
including Federal Law No. (15) of 2020 (Consumer Protection),
Digital Commerce Law No. 14/2023, PDPL (No. 45/2021), and UAE Civil
Transactions Law No. 25/2025.

Informal Resolution: We encourage you to first
contact customer service for amicable resolution of any dispute.

Formal Dispute Resolution: Any unresolved dispute
shall be referred to the competent courts of Dubai, UAE, unless a
dedicated Dispute Resolution Committee of the Ministry of Economy
has jurisdiction.

19. Contact Us

🏢 Company Name:
📍 Physical & Digital Address:
/
📜 Trade License Number:
📞 Phone:
✉️ Email:

Publishing physical address, contact details, and trade license is
mandatory under the Digital Commerce Law. After your transaction,
you will be provided with a method to rate your experience and a
clear channel for submitting & tracking complaints.

© — Fully compliant with UAE
Consumer Protection Law, Digital Commerce Law, and PDPL. Your legal
protection is our commitment.